How and Why More Insurers Are Turning to Bots

As more bots handle claims and perform underwriting tasks, should human employees be concerned? Human industry experts say there’s no need to worry. Insurers in the U.S. and overseas are exploring the use of chatbots in their operations. According to …
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How and Why More Insurers Are Turning to Bots was originally posted by ClaimsMate.com Insurance Information Resources